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Your AI Projects Are Failing Because Your Ops Were Already Broken.

We mine your real operations before designing any solution. In 4 weeks, you'll know exactly what to fix — and have a clear path to making AI deliver measurable ROI.

Harvard HDSI · Agentic AI Implementation FrameworkMicrosoft · Process MiningSix Sigma Methodology

Find Out If We're the Right Fit

You're a fit if…
  • You run a B2B service business doing $3M–$30M
  • You've tried AI tools but can't show ROI to your team
  • Your biggest bottleneck is ops chaos, not lack of tools
  • You want a system, not another consultant with a slide deck
  • You're ready to act in the next 30–60 days
  • You're tech-enabled or tech-adjacent (CRM, PM tool, ERP, or helpdesk)
Not the right fit if…
  • You're pre-revenue or early-stage
  • You want someone to build software for you
  • You're not willing to share process data
  • You need a year-long engagement before results

Why AI Keeps Failing Your Business

01

You're guessing at root causes.

Without process data, every AI project is built on assumptions. Most teams are automating symptoms, not the actual bottleneck.

02

Generic tools don't fit your workflows.

Off-the-shelf automation fails in service businesses because your operations are unique. What worked at a SaaS company won't work for you.

03

Your team doesn't trust the rollout.

Change fatigue is real. If ops changes aren't designed with your team's reality in mind, adoption fails — and you're back to square one.

The ScaleOS™ Framework

We don't design solutions before we understand your operations. Every engagement starts with your actual process data — not interviews, not assumptions.

1

Map

Connect to your existing systems. No rip-and-replace, just read access.

2

Mine

Microsoft Process Mining extracts event logs. Six Sigma root cause analysis ranks bottlenecks by cost and delay.

3

Design

Custom agentic automation blueprint built from evidence, not assumptions.

4

Deploy

AI agents implemented using the A.G.E.N.T. playbook from Harvard's agentic AI program.

Start Where You Are

Choose the engagement that matches your current stage. Every path leads to measurable operational improvement.

4 Weeks · Fixed Scope

ScaleOS™ Discovery Sprint

Get data-backed clarity on what's actually slowing your operations.

  • Process map (top 3 workflows)
  • Bottleneck ranking report
  • Agentic blueprint
  • 90-day roadmap
  • 1 live working session
Learn More
12 Weeks · Fixed Scope

ScaleOS™ Transformation Sprint

Go from bottleneck clarity to deployed AI agents.

  • Full process redesign
  • AI agents built & deployed
  • Team training
  • KPI dashboard
  • Replication playbook
Learn More
Ongoing · Retainer

Fractional COO

Operational leadership for companies that need an execution partner, not a slide deck.

  • Bi-weekly accountability
  • Weekly KPI reviews
  • Daily ops problem-solving
  • Agentic AI sprint
  • Margin recovery
Learn More

Scaling a PE-backed company or portco portfolio? See Operating Partner →

Outcomes We Drive

0%
Ops Cost Reduction
0x
ROI by Week 8
0+ yrs
Combined Ops Experience
0+
Person Teams Led
$0M+
Projects Managed

"Having tried all the off-the-shelf solutions, the team at Path to Scale mapped what we really needed — now our team is aligned and ROI is finally measurable."

— A. Kahn, COO, B2B Service · $8M ARR

Harvard HDSI · Agentic AI Implementation FrameworkMicrosoft · Process MiningBest of Best Review 2024

Ready to See What's Actually Slowing Your Ops Down?

A free 30-minute introductory call. No pitch. We'll tell you exactly what we'd look at and why.

Book Your Introductory Call

What Happens After You Book

1
Introductory Call
30 min · Free

We understand your situation and confirm fit.

2
Scoping Session

We define scope, timeline, and the right engagement for your situation.

3
We Mine Your Operations

Work begins. You get clarity in weeks, not months.

4
You Get Results

Deliverables, findings, and a clear path forward.

Common Questions

Most consultants give recommendations based on interviews. We give recommendations based on your actual process data — using Microsoft Process Mining. The findings are defensible, the ROI is measurable, and your team can see the evidence themselves.

Any operational tool generating event data (CRM, project management, ERP, helpdesk). Most $3M–$30M service businesses qualify. We confirm fit on a free 20-minute call.

Yes. We work with any B2B service company that uses tools to run operations, even if you're not a software company.

Discovery Sprint delivers findings in 4 weeks. Most clients see measurable improvement within 60 days of implementation.

Every engagement is scoped to your specific situation. We discuss investment on the call — after we understand your operations, not before.

Start with the Discovery Sprint. It's designed for companies that want clarity before committing to a full engagement.

Find Out What's Actually Slowing Your Business Down.

A free 30-minute ops assessment. No pitch.

Book Your Free Ops Assessment